FAQ Common Questions About Physical Therapy Services

No, Texas is a direct access state, so you don't need a referral to start physical therapy. However, you will need one before your 5th appointment. If your insurance requires a referral or pre-authorization, please contact us at 817-381-5177.

Women AND men over the age of 18

Pelvic floor physical therapy treats conditions related to the pelvic floor muscles, including urinary and fecal incontinence, pelvic organ prolapse, chronic pelvic pain, painful intercourse, pre- and post-natal pelvic issues, muscle dysfunction or weakness, post-surgical rehabilitation, and constipation related to pelvic floor dysfunction. It uses exercises to strengthen or relax muscles, biofeedback, manual therapy, electrical stimulation, and patient education to improve pelvic floor function and reduce symptoms

Yes, we accept most major insurances, including Medicare.

Accepted Insurance:

Aetna Health Insurance

Blue Cross Blue Shield Plans

Cigna, American Specialty Health

Medicare

Medicare Advantage Plans

MultiPlan Insurance,

Scott and White Health Plan*

Tricare East

Triwest

United Healthcare Insurance

UMR Health Insurance

WellMed Networks

Superior Health Plans

Wellcare

Wellpoint

Medicaid,.....and more.

Please call us at 817-381-5177 to confirm your coverage.

Filing insurance claims is a courtesy we extend to our patients, but all charges are your responsibility from the date services are rendered. Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract.

Before your visit, it is your responsibility to contact your insurance company to verify that we are participants in your particular plan and that the services you intend to receive are covered. If prior authorization/referral is required by your insurance carrier, it is your responsibility to obtain this from your primary care physician. Failure to do so may result in denial of your claims and you will be held responsible for all non-covered charges. I

f we are "out of network" with your insurance, you may be able to file a claim with your insurance company for “out of network” reimbursement. Please call 817-381-5177 to learn more about this option.

We collect payment, co-insurance, deductible, and copays at the time of service in the form of credit card, flexible savings accounts, or health savings accounts. The direct pay model eliminates this confusion and allows for clarity in decision-making on the part of the patient and their provider. *For specific plans, please call 817-381-5177 to confirm.

Submitting a claim to your insurance company if you are out of network is easier than you might think! If you are interested in knowing your level of “out of network” reimbursement, please call your insurance provider and ask about their coverage for “out of network physical therapy.” This is solely the responsibility of the patient. Upon request, we can provide a superbill or itemized bill with all the necessary information to submit it to your insurance. It is the patient's responsibility to submit the claim. For more information, please contact us at 817-381-5177.

Our cancellation/no-show policy is as follows: A $75 cancellation fee will apply to appointments canceled with less than 48 business hours' notice, and a $120 fee will apply if a patient does not show up for an appointment. After the second late cancellation or no-show, the full rate for the appointment will be charged. For any questions, please contact us at 817-381-5177.

At your first visit, you can expect a one-on-one evaluation where we will discuss your history, concerns, and symptoms. Your provider will then conduct an initial assessment, which typically includes evaluating your posture, pelvic alignment, external pelvic girdle, and hip muscles. An internal pelvic floor muscle assessment may also be performed to assess the strength, tone, and function of your pelvic floor muscles. This may include an internal vaginal and/or rectal muscle assessment, which will only be performed with your written and verbal permission if you are comfortable. Please note that internal pelvic assessments are NOT performed virtually. For more information, please contact us at 817-381-5177.

Wear whatever makes you comfortable. Your comfort is our priority!

Yes, you can absolutely attend physical therapy sessions during your period. There are no contraindications to internal pelvic treatment during this time.

Yes!, We offers virtual visits for pelvic floor dysfunction, pregnancy, postpartum care, and male pelvic health.

Absolutely! Physical therapy is generally safe during pregnancy. However, it's always best to consult your healthcare provider before scheduling an appointment to ensure it's the right choice for you and your baby.

We like to see patients for their first postpartum session between 4-6 weeks after birth. You are welcome to bring your baby to the session. If you would like additional support prior to the 4-week mark, we do offer convenient online sessions as well. For more information, please contact us at 817-381-5177.

No, we do not specialize in wound care. Please consult a wound care specialist for your unhealed wounds before considering physical therapy for lymphedema.

Lymphedema therapy helps cancer survivors by managing and reducing swelling caused by lymph fluid buildup, a common side effect after cancer treatments like surgery or radiation that affect lymph nodes. The therapy usually involves manual lymphatic drainage (a specialized massage), compression garments or bandaging, exercise, and skin care. These methods improve lymph fluid drainage, reduce discomfort, prevent infections, and enhance mobility and quality of life. Early and consistent therapy, especially Complete Decongestive Therapy (CDT), can significantly reduce symptom severity and support recovery

Give us a call to schedule at 817 381 5177