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  • Do I need referral?
    No. Texas is a direct access state for physical therapy services, but will need one prior to your 5th appointment. If you insurance requires a referral or pre authorization for care please contact us 817 381 5177
  • Who do you treat?
    Women AND men over the age of 18
  • Do you accept insurance?
    Yes, we are in network with with the top major insurances, including Medicare. Accepted Insurance: Aetna Health Insurance Blue Cross Blue Shield Plans Cigna American Specialty Health Medicare Medicare Advantage Plans MultiPlan Insurance Scott and White Health Plan* Tricare East United Healthcare Insurance UMR Health Insurance WellMed Networks Superior Health Plans Wellcare And More... Please Call us to confirm your coverage We accept most health insurance. Filing insurance claims is a courtesy that we extend to our patients, though all charges are your responsibility from the date services are rendered. Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract. Before your visit, it is your responsibility to contact your insurance company to verify that we are participants in your particular plan and that the services you intend to receive are covered. If prior authorization/referral is required by your insurance carrier, it is your responsibility to obtain this from your primary care physician. Failure to do so may result in denial of your claims and you will be held responsible for all non-covered charges. If we are "out of net work" with your insurance you may be able to file a claim with your insurance company for “out of network” reimbursement.” Please call 817 381 5177 to learn more about this option. We collect payment, co- insurance, deductible, and copays at the time of service in the form of credit card, flexible savings accounts or health savings accounts. The direct pay model eliminates this confusion and allows for clarity in decision making on the part of the patient and their provider. *specific plans please call 817 381 5177 to confirm
  • How do I submit a claim to my insurance company if I am out of network?
    The process is easier than you might think!!! If you are interested in knowing your level of “out of network” reimbursement, please call your insurance provider and ask about their coverage for “out of network physical therapy”. This is solely the responsibility of the patient. Upon request, we can provide a superbill or itemized bill with all the necessary information to submit it to your insurance. This is the sole responsibility of the patient to do so.
  • What can I expect at my first visit?
    A one-on-one evaluation where we will discuss your history, concerns, and symptoms. After your provider will do an initail assessment which typically includes an assessment of posture, pelvic alignment, external pelvic girdle and hip muscles and an internal pelvic floor muscle assessment to assess the muscle strength, tone and function of your pelvic floor muscles. An internal vaginal and/or rectal muscle assessment may be performed with your written and verbal permission if you are comfortable. * internal pelvic assesments are NOT performed vitually
  • What should I wear?
    Whatever you are comfortable in. Your comfort is our focus !
  • "I'm on my period, can I still do physical therapy?"
    Yes! There are no contraindications to internal pelvic treatment while you are having your period. However, if this is something you are not comfortable with, we can absolutely reschedule your appointment to a more appropriate time.
  • Is it safe to do physical therapy while I am pregnant?
    Yes, usually. It is important to ask your medical provider about participation before scheduling an appointment.
  • How long should I wait to seen by a pelvic floor therapist after giving birth?
    We like to see patients for their first postpartum session between 4-6 weeks after birth. You are welcome to bring your baby to the session. If you would like additional support prior to the 4 week mark, we do offer convenient online sessions as well.
  • I have lymphedema , but I also have unhealed wounds. Can I still do physical therapy?"
    No. We do not specialize in wound care.
  • What is your cancelation policy?
    CANCELLATION/NO SHOW POLICY: A $75 cancellation fee will apply to appointments cancelled with less than 48 business hours notice and $120 if patient does not show for appointment. After the second late cancellation or no-show, the full rate for the appointment will be charged.
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